Visitor Security Policy
The rules Enterprise Data Insight applies to visitors, physical access and office security so guests are welcomed safely while staff and Company assets remain protected.
Welcoming visitors while protecting people, premises and Company assets.
This policy sets out the controls Enterprise Data Insight applies to guests visiting our offices.
Visitor security at a glance
The full wording below remains the policy. These cards provide a simple navigation summary only.
Visitor protection
Guests should feel welcome and safe when visiting EDI offices.
Physical access
Staff must remain alert to unauthorised entry into secured areas.
Tailgating prevention
Simple behaviours help prevent piggybacking and physical security breaches.
Governance
Duty Office is responsible for maintaining and reviewing the policy.
Visitor Security Policy
You take privacy seriously, and so does Enterprise Data Insight (EDI). It’s our way of sustaining your trust in Enterprise Data Insight (EDI) as well as in our products and services.
The Visitor Security policy outlines how Enterprise Data Insight (the “Company”) manages guests visiting our offices. It is important that our guests feel welcome and are safe when they visit our offices. This policy details the rules in place to ensure our guests are protected and that the risks they pose to our staff and Company assets are mitigated.
2. Scope
The procedures and principles set out herein must be followed at all times by the Company and all its employees, agents, contractors, consultants, temporary staff, casual or agency staff, or other suppliers or data processors (hereafter referred to as “Staff”) working for or on behalf of the Company.
3. Tailgating
One of the most common and widespread security breaches affecting organisations today is known as tailgating (also referred to as piggybacking). Tailgating is a physical security breach in which an unauthorised individual follows an authorised individual to enter a typically secured area.
Tailgating is often utilised by criminals who take advantage of a helpful employee holding a door open for someone such as a visitor without a badge, or someone in a uniform appearing to be a worker. It may seem like a kind gesture and something you would do without thinking twice about, however these lapses in security can negatively impact the Company via a significant data breach, financial loss through theft or property destruction, as well as damage the reputation of the Company.
It’s easy to assume that an individual entering a building is a member of Staff which is why these breaches are often so successful. Criminals know that most individuals will shy away from confronting a stranger as it can lead to an uncomfortable situation. The consequences of a physical security breach are much worse than simply asking to see someone’s ID badge, or escort them to their destination.
3.1. What can Staff do to prevent tailgating:
- Always be aware of anyone following you through a door, especially into a restricted area.
- Bring attention to any unfamiliar individual you see trying to slip through physical security measures.
- Don’t hold the door open for anyone, especially if the door requires a smart card authentication to enter.
- When you notice a suspicious individual in a restricted area or your workspace, politely greet them and escort them to their correct location.
- If you find that a door does not automatically close or shut properly please report it immediately.
6. Policy Governance
Responsibility for the Visitor Security Policy rests with Duty Office. Duties include, but are not limited to:
- Ensuring that all staff in scope and appropriate external parties have read and confirmed their acceptance of the latest version of this policy
- Monitoring for legal, regulatory or industry best practice developments in relation to this policy
- Coordinate with senior management, IT, and legal counsel to communicate and review issues related to this policy.
- Review and update this policy at least every 12 months, in order that it remains fit for purpose
This policy has been approved by senior management and is effective from 01-Jan-2025.
Policy Changes
If we change our policies and procedures, we will post those changes on this page. If we make any changes to this Policy that materially change how we treat your personal information, we will endeavour to provide you with reasonable notice of such changes, to your email address of record, and where required by law, we will obtain your consent or give you the opportunity to opt out of such changes.
Safe visits. Controlled access. Clear responsibilities.
The Visitor Security Policy defines the practical controls that support safe, secure access to EDI offices.